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Tag: EXM

CommonEXM

Sitecore EXM- Couldn’t lock the item

28 March 202328 March 2023 Munir Hassan
EXM

Recently we encountered a warning message “Couldn’t lock the item LHSImage RHSCopy 2” when we changed an image of a custom email and click the save button. We have several custom Sitecore EXM email templates and most of them consist of few custom Sitecore components. “LHSImage RHSCopy 2” is one Continue Reading

Tagged EXM,Lock,Sitecore
EXMSitecore

Email dispatch issue – Sitecore EXM

30 September 202128 March 2023 Munir Hassan
Sitecore EXM

Recently we faced an interesting Sitecore EXM issue. We can create an email with a name of 100 chars long. The default maxLength is 100. Once we create the email, we can find it in the content tree with the same name. During this process, there is no error. However, Continue Reading

Tagged Error,EXM,Sitecore
CommonSitecore

Programatically resume paused email – Sitecore EXM

28 April 202128 March 2023 Munir Hassan

When an email campaign is dispatched, it moves through a number of states (Draft, Queuing, Sending, and Sent). If an error occurs during dispatch and the IIS server is interrupted, the email campaign is not moved to the Sent state. Instead, it is moved to the Paused state and the Continue Reading

Tagged Dispatch,Email,EXM,Resume,Sitecore
CommonSitecore

Unsubscribe email in Sitecore EXM

21 March 202128 March 2023 Munir Hassan

There could be a scenario when you might need to unsubscribe contact programmatically. For example, you have a legacy third-party email management system and whenever a user unsubscribes an email in that system, you want to add them to your Sitecore EXM unsubscribe list. There are a few challenges, firstly, Continue Reading

Tagged Email,EXM,Sitecore,Unsubscribe

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