Recently we encountered a warning message “Couldn’t lock the item LHSImage RHSCopy 2” when we changed an image of a custom email and click the save button. We have several custom Sitecore EXM email templates and most of them consist of few custom Sitecore components. “LHSImage RHSCopy 2” is one Continue Reading
Email dispatch issue – Sitecore EXM
Recently we faced an interesting Sitecore EXM issue. We can create an email with a name of 100 chars long. The default maxLength is 100. Once we create the email, we can find it in the content tree with the same name. During this process, there is no error. However, Continue Reading
Programatically resume paused email – Sitecore EXM
When an email campaign is dispatched, it moves through a number of states (Draft, Queuing, Sending, and Sent). If an error occurs during dispatch and the IIS server is interrupted, the email campaign is not moved to the Sent state. Instead, it is moved to the Paused state and the Continue Reading
Unsubscribe email in Sitecore EXM
There could be a scenario when you might need to unsubscribe contact programmatically. For example, you have a legacy third-party email management system and whenever a user unsubscribes an email in that system, you want to add them to your Sitecore EXM unsubscribe list. There are a few challenges, firstly, Continue Reading