Generating code isn’t the same as engineering a reliable system.

I’m Munir, a Lead Engineer at Bupa Australia. I lead a squad building customer-facing platforms on Azure, Next.js and headless Sitecore, where mistakes are expensive and changes have to be explainable.

AI is making code cheaper to produce. It hasn’t made reliable systems cheaper. The hard questions remain: what should we build, how do we know it works, and what prevents an automated system from causing damage when it gets things wrong? These questions shape how I engineer, how I lead, and what I write about here.

Much of my career has been spent where those questions matter: pharmaceutical production software, insurance, energy, and now health insurance. I’ve built platform capabilities in Sitecore’s product R&D team, run high-traffic platforms for global brands, and helped modernise traditional CMS architectures without disrupting the customer experiences that depend on them.

The decisions I write about here are ones I’ve had to make: replacing a fragile cache-expiry trigger with a queue and scheduler while deliberately avoiding a full event-driven rebuild; arguing for a data-model fix rather than patching a multi-tab bug; and preparing for a high-risk migration where the biggest risk wasn’t in the code.

With AI, I distinguish between what I’ve done and what I’m still testing. I’ve introduced shared prompts and ticket templates to make my team’s AI-assisted output more consistent and reviewable. I also migrated this site with an agent and documented where it had to stop. I’m now designing environment-refresh automation around scoped identities and pipeline approvals.

My working hypothesis: safe automation is constrained by design. It starts with tightly scoped permissions; approval gates are the second line of defence, not the first. Productivity gains need to be measured, not assumed.

I hold an M.Sc. in Computing Systems Engineering from Politecnico di Milano, earned on a full scholarship, and a B.Sc. in Computer Science and Engineering from the University of Asia Pacific in Dhaka. I’ve worked across Australia, Italy, Malaysia and Bangladesh.